Virgin Voyages Disembarkation Morning, Step by Step
Quick answer: Pick a disembarkation slot in the Virgin Voyages App a day or two before you dock, under Book a Shore Thing, then Disembarkation Group. Leaving runs through 10:45 am. Spend any Sailor Loot the night before, eat breakfast at The Galley, Razzle Dazzle or The Wake (limited hours, no pre-orders), keep your passport handy, and book a flight that leaves time for customs and the drive to the airport.
Two days out: pick your slot
Virgin lets you choose when you leave. In the Virgin Voyages App, go to Book a Shore Thing, select your final port and find Disembarkation Group. Choosing one is not mandatory, but Virgin recommends it if you have a flight or anything else on a clock, and the app reminds you if you forget. Your booking confirmation also shows your disembarkation time.
Virgin says it runs disembarkation through 10:45 am so the last night does not have to end in a rush. It begins once local authorities clear the ship, so the first slots depend on that, not on the clock alone.
The last night
- Spend your Sailor Loot. Virgin says unused Sailor Loot stays with the sailing and is not refunded or rolled over. Use it at the bar, the spa or the shops before the morning. Our paying onboard guide explains how it sits alongside Bar Tab.
- Collect anything held for you. Specialty liquor bought in port and handed to security is held until the final night. See bringing alcohol aboard.
- Pack documents last and keep them on you. You need ID again on the way off.
- Check how your sailing handles bags. Virgin’s public pages do not set out a standard luggage routine for the last night, so read the notes in the app or ask Sailor Services (Deck 5) before you pack.
- Leave the cabin items in the cabin. Virgin charges anything taken from the cabin to your final invoice at retail price. Throw blankets and RockStar robes are sold on High Street (Deck 6) if you want one.
Disembarkation morning
| Step | What to know |
|---|---|
| Breakfast | The Galley, Razzle Dazzle and The Wake serve on limited hours. Pre-ordered breakfast is not available, and ShipEats does not deliver on disembarkation day. |
| Your slot | Follow the time you picked. If you are still aboard after it, announcements guide you off. |
| Customs | At PortMiami Terminal V, Virgin uses US Customs and Border Protection facial recognition for eligible Sailors, which replaces face-to-face processing. Eligibility depends on presenting a passport, visa or similar ID at check-in; birth certificates do not qualify. You can ask a CBP officer for manual checks instead. |
| Help with mobility | Terminal Crew can help with a wheelchair from the gangway to the terminal entrance at home ports. |
Getting to the airport on time
Virgin’s advice is to book your flight home with enough time to get off the ship, travel to the airport and clear customs and airport security, and it notes that arrival times vary by itinerary. Since leaving runs through 10:45 am and starts only after the ship is cleared, an early-morning flight is the risky choice. Your advisor can look at your itinerary’s arrival time before you book flights.
Alaska sailings from Seattle: Virgin offers Port Valet at Smith Cove Cruise Terminal, a free service that sends your bags straight to your flight. Your flight must leave Seattle-Tacoma at noon or later that day, airline bag fees still apply and are charged to your onboard folio, and you enroll online before sailing or at Sailor Services onboard up to 48 hours before disembarkation.
Back-to-back sailings
If you are staying on for the next voyage, you get a new Band, since each one is tied to a single sailing. Virgin says back-to-back Sailors can leave luggage aboard between voyages in Miami, Barcelona and Athens; elsewhere, sort it out with your Cabin Host through the app.
If you are sailing with a group
Groups rarely leave together: flights differ, and so do slots. Agree the night before who is on which slot and say goodbyes at dinner or the last party rather than in the terminal. Cabin-mates should pick one slot together, since you share the cabin until you leave. Your group can meet in the Nautir app before boarding, and the last night is a natural time to talk about the next trip. If someone buys a My Next Virgin Voyage placeholder onboard, our My Next Virgin Voyage guide covers the rules, including the October 2026 changes.
After you are home
Left something behind? Use Virgin’s Lost & Found form at sailorslostandfound.com and check the status online. Feedback goes through the contact page on Virgin’s help site. For gratuities and how they appear, see how gratuities work, and for the next sailing, browse our hosted group sailings or the Virgin Voyages FAQ.
FAQ
What time do you have to get off a Virgin Voyages ship?
Virgin says disembarkation runs through 10:45 am, and your booking confirmation shows your exact time. It starts once local authorities clear the ship.
How do I pick a disembarkation time?
In the Virgin Voyages App, go to Book a Shore Thing, choose your final port and look for Disembarkation Group. It is optional, but Virgin recommends it if you have a flight or other timed plans, and the app sends reminders.
Can I get breakfast on the last morning?
Yes. The Galley, Razzle Dazzle and The Wake serve breakfast on limited hours that morning. Pre-ordered breakfast and ShipEats are not available on disembarkation day.
What happens to unused Sailor Loot?
It stays with the sailing it was applied to. Virgin says unused Sailor Loot is not refunded or rolled over after the voyage ends, so spend it before the last morning.
I left something on the ship. What now?
Fill in the Lost & Found form at sailorslostandfound.com. The crew searches for the item, and you can check the status of your request after you submit it.
Details checked against virginvoyages.com on November 9, 2026. Virgin changes its terms often; your advisor confirms them for your booking.